Angela Castillo
December 8, 2008
Eng 4070: Peer Tutoring
Final Essay: How a Student's Attitude Affects a Tutor's Enthusiasm
There are a variety of different reasons why students set up appointments with their tutors. In some cases, a student has taken it upon his or herself to take their work to a writing center. In other cases, a professor may have required a student to take his or her paper to a writing center. Regardless, students go into tutoring sessions with hopes of either “fixing their papers” or “getting their papers fixed”. How the tutor expresses in interest and enthusiasm in the student’s work can greatly affect the student’s motivation to write during a session, in the same respect, the way the student first speaks to the tutor, can greatly affect the tutor’s enthusiasm towards the student’s subject.
In Newkirk’s essay “The first five minutes”, he states that the beginning of a session is “. . . important in giving the conference direction- they act as a kind of lead.” This can be true in many scenarios. For example, if a student comes into a session with a sarcastic tone of voice, and impatient attitude, the tutor may feel disrespected and may even be reluctant in showing interest and enthusiasm towards the students work. This was depicted in one of my observations of Frank and Eve.
Frank and Eve , When a Student is in a Rush
Frank and Eve were familiar with each other. They have worked with each other in the past. Frank and Eve greeted each other as Eve put her belongings down. She reached in her bag and pulled out to papers. She handed it to Frank. Eve sat next to Frank and looked at him. Frank was reading her paper. As he read he started to make a few marks on the paper. She sat and waited for Frank to finish. He leaned forward and said “Pretty Good’. He read the paper and looked at the punctuation marks. She then nodded her head and continued to look ever him.
He said “You can use a semicolon here. I made this past tense for you.”
She then said “Okay”.
He also told her to “Capitalize the P in Party”. He then told her to do that throughout the paper. He then continued to point out words in the essay that she could change.
He then said, “ instead of using the world pleasurable, use enlightening.” He then looked at her and said, “Okay, here’s a preposition”. She said “Okay”. He then continued to read and she said “thank you”. He handed her the paper with the corrections.
Afterwards, she then handed him another paper. He said “Now what is this?” She handed him another paper to read. She said “I’m going to focus on the social network with Obama’s Campaign”. They exchanged papers, he gave her back her old essay he just read and corrected, while she gave him the new essay about Obama. She then read his comments and he wrote on the other sheet. Looking up at her after about five minutes he said, “So I see here that you’re a student ambassador? she said “yes”. He said “Cool, I didn’t know that”. She didn’t continue to speak to him. Instead he looked up at her after reading a page and said. He read each sentence and commented on certain paragraphs by marking them with a pen. He looked at her as she read her old paper. He said, “you know if you have any questions or don’t understand anything then pleas elect me know and I’ll be happy to go over it again: He finished correcting her paper and he held it in front of her. He then corrected her grammatical errors.
As he made the corrections, he looked up at her and continued. He said “Not too many problems going on. He handed it to her and she said “Thank You” .He replied and said “Come back if you need anything. Have a great thanksgiving”.
When I asked her to fill out my survey, she took a deep sigh. She looked like she was in a rush. Based on her results, she felt that the tutoring session was effective and that the tutor was very friendly, clear and easy to talk to.
Despite the fact that the tutor basically edited her paper for her and was willing to explain the changes he made, the student still believed that he was a great tutor. This could have been because she went into the session with a different expectation of what a writing center should and shouldn’t be. She may have also acted this way because she wanted to just get her paper “fixed”.
North claimed that writers came to writing centers in order to be engaged and want to learn to be better writers. North’s idealistic views were far from what happened in this tutoring session. In reality many students just want a better paper, not necessarily want to become a better writers. According to Newkirk, the student’s contributions in these opening minutes need to be used to give the conference a mutually agreeable and mutually understood direction”. Since the tutor and student have already worked with each other in the past, it’s possible to conclude that the tutor and student have had sessions like this before. Despite greeting each other during the very beginning of the session, neither the tutor nor the student really spoke about the expectations for the essay. It seemed as though the student and tutor have already established a mutual agreement as to what was expected of each other during the tutoring session.
This type of tutoring session, although highly criticized in North’s essay, is very common among writing centers. This very type of session is the reason why many people think that tutoring is a time to just have their drafts “fixed”.
I can recall a session I recently had with one of my students. She arrived into the writing center exactly at the time that her appointment was scheduled. As she stood outside my room, she noticed that I was still with a student. I asked her if I could just have a few minutes to wrap up the session. She looked at me and said “Well, I got here at 7:30 on the dot so that we can start our session. I have to go somewhere”. This comment made me feel uncomfortable because I felt that it was rude that she said that in front of my student. I just needed a few moments to finish up my previous tutoring session and the student at the door seemed like she didn’t care. The student I was sitting with felt as though she was being in a rush. The student I was currently working with showed much interest in revising her paper. She was very receptive of the comments and feedback I gave her. She was also very willing to work collaboratively with me in order to improve her draft. I told the student at the door that she could wait in the room next door and that I was almost finished. The student walked away.
As soon as I finished up my previous session, I walked over to the next room. The student then handed me her paper and said “I just need you to proofread this. Act like a professor. I want you to be very critical.” She then handed me a pen and expected me to read her twelve page research paper. She then said “oh and when you’re done, I have another one that I need you to read. But you have to be quick because I only have half an hour with you.” At that moment, I was annoyed. I told her “I’m not allowed to write on your paper.” She then replied “But, I’m giving you the permission to write on it. I want you to proofread for grammar”. I then explained that it was not my job to correct her paper. I was there to help her understand how to improve her paper on her own. She then pulled out her lap top and started working on another paper, as she left me to read her essay. I was already under the impression that she was not willing to read her paper out loud in order to find her errors. So I read her paper out loud for her. I wanted the session to end just as much as she did. I paused after certain sections and asked her where she needed to correct some of her grammar. Yet according to McAndrew and Reigenstaid , “ Premature concern about grammatical correctness and other rules of standard written English may truncate the rhythm of writing or even raise anxiety about writing to a crippling level” (17).
After she answered, I told her to write it on her own, where the corrections needed to be made. After working with that essay, she handed me another one and said, “Okay, this one is a little shorter but can you proofread in five minutes?” I quickly read the essay for her and showed her one spot that needed to be “fixed”. I was then relieved when the session was over.
I was very disappointed in the way I handled the session. I wanted to help her find her own areas of improvement and I wanted to seem enthusiastic the way I was in the previous session. I also wished that she was more receptive to the feedback that I was giving her, yet based on her comments and the vibe I received from her, I felt as though she had a different understanding of what a tutoring session should be. Despite the fact that I told her, I was not allowed to write on her essay, she still expected me to fix her paper for her. This could have been because she made it clear during the first few moments of the session, that she needed her paper proofread, we also didn’t get to talk much about mutual interest or how her semester was going because she was in a rush and I already had an impression of the student that she was not there to be friendly. McAndrew and Reigenstaid emphasize the importance of conversation and once wrote in an essay that a tutor should not “overlook the power of simply engaging in natural conversation with the writer, bantering back and forth about mutual interests...” (34).
Based on my previous observations, I realized that if a tutor and student both felt comfortable talking to each other during the begging of a session, the student was more likely to be receptive to a tutor’s feedback. The following session entitled displays what happened when a tutor and student met for the first time and treated each other with respect. In this session, the student was not in a rush nor was she rude towards the tutor. Therefore, the tutor freely spoke to the student and engaged in friendly conversation. In this session, the tutor and student both laughed, and smiled together. At the end of the session, the student filled out my survey and stated that she felt the tutor was friendly, helpful and clear.
“Joey and Tina”
Joey tutored Tina for the first time. These two people did not know each other. Tina was a young freshman student who was straight out of high school. She was about eighteen years old. Tina told Joey that her other tutor recommended that she should have a session with Joey because it fit into her schedule perfectly, and that Joey was a great tutor.
Joey smiled and said “How are you doing?”
Tina replied, “I’m doing fine.”
He then asked “ what do you want to work on for the session?”
Tina told said “I need to work on an argumentive essay.?
Joey then smiled and looked at her syllabus and then said “Does your topic deal with your career goals?”
She said “Yes”
Smiling, he said “Is that what you want to do in life?”
she smiled in return and said “I want to major in Early Childhood Education”.
Joey then said “what grade do you wants to teach.”
She looked directly into his eyes and smiled again and said “ I wanted to teach the younger kids. You know, the little ones, grades K through five”.
Joey then asked “ What class is this argumentive essay was for?”
She replied by telling him the name of her Professor, (for the purpose of this essay, we can call him Professor. A”. He then asked her if Professor A wanted the paper written a certain way. She said “yes”.
Tina informed Joey that the essay was supposed to be an argumentive essay about Animal Testing. Joey then looked at Tina again and asked her what side she was on. She told him that she was for animal experimentation. He then asked her what she felt about this topic. She told him that she was for it for a variety of reasons. He then looked at her paper again and then he asked her if they could read the first paragraph together.
Joey helped her pronounce some large medical words that she couldn’t really pronounce. Joey repeated some of the words she said, he repeated a word and she corrected it verbally so then she corrected it. She was laughing, while she wrote some words on her paper.
She made corrections on her paper, he told her that some of the sentences were straight forwards, she smiled. He pointed out that he liked the imagery. He told her that he liked the imagery that she put at the end of the essay. He smiled and said it pointed out her voice.
He then started to read again, he said okay, “So you don’t have an intro?” She said,” nope.” She then told him that she did have the resources for the essay with her.
Joey than crossed his left foot and rested it on his right thigh, in an L shape. He then read the course requirement sheet with her again, and went over what she needed to do. He said, so this is your stand?. He said “Alright, you don’t have an intro but you want one? So you have to write one. Do you have a notebook or anything else? You don’t wana type it on the computer? Are you comfortable with the pen?” She told him that she liked to write with a pen. She started to write her ideas down on paper as he read along. He then told Tina “Define the issue. Tina what’s the issue? Are you position 1 or position 2? Tell me.” He said, “Keep writing”, She said” I have a problem making a thesis it’s always too long.” He told her that it was alright and that she should just continue to write. As he looked at her paper, he said, “I understand what you mean in your intro, your wording is a little off.”
He then read her old thesis and told her to make a fresh one. He said “Write it, state it simply, what’s going on and hat you want to say.” He then noticed that her coat was still on. He looked at her and said, “Are you comfortable writing with your coat?” She said, “Yeah I’m cold.” He was smiling. She was laughing.
She finished and said. “Can I say this?” She then read her thesis. He said, “Can you refine it? What’s your purpose? What purpose does it have?” She said “the purpose is to prolong the lives of those with certain diseases, helps animals and humans,”
Joey then said, “Let’s get a general concept. Animal illness? Human sickness? What else did you mention?” Tina replied, “Anesethia, life saving surgery, new drugs should be tested on animals”. He said, “Okay, so let’s work on animals instead of people.”
Joey continued by saying “Animal experimentation has a purpose to do what? You told me so and so, do you get what I’m saying?”
Tina replied by stating “You list them out in a thesis statement?
Joey said “Sure, because these are what you’re going to talk about in your paper. Thesis statements are very specific.”
Tina then looked up at him in agreement, as she began to jot down some ideas. While she was writing down her ideas, Joey pointed out on her outline that she had some excellent thoughts written down. He told her that he wanted her thesis to be solid and she continued to write. He then told her that she had great supporting details. He looked over her writing as he shook his feet and started to tap them. He then looked at the monitor. She started to hum to herself as she read the paper.
About half an hour into the session, she looked up and said “Okay it’s a single statement now”. She then started to read out loud to herself. Joey listened to her as she was reading. He then said “See, it’s good. Animal’s have a purpose.” He then said, “Good, good.” She replied, “Do I have to add some of these in it to? “ She adds some ideas, she said “Do I have to put a refute in it?” He said, “No, not in the thesis because it’s only one point.” She said, "I always have a student write something general, and then work on it.”He said “You see this is what you’re proving in your paper. “
He then said, “Some of the wording was a little off, but it could be changed. Overall he said it was awesome!”
He then asked her if there were any other issues she was concerned with. She said “No.” He told her that he really liked the essay except that there were many quotes. She then replied that the professor wanted quotes.” As the session ended, I asked her to fill out the survey. Her answers on the survey showed that she felt she had a positive learning experience. She felt as through the tutor was approachable and easy to talk to. She found the session very helpful.
Based on this observation, because Joey engaged in a friendly conversation with Tina and showed interest in her topic, Tina was more receptive to Joey’s feedback. It also helped that Tina did not go into the tutoring session with an attitude nor did she tell Joey that she just wanted him to proofread her essay. It seemed as though Joey was comfortable in talking with Tina and offered her some positive feedback as well as constructive criticism. He also asked Tina a series of open ended questions which allowed her to answer freely. She was not limited to yes or no answers. This allowed for a collaborative tutoring session in which the student was able to make revisions to her paper and find areas of improvement along with a series of questions that the tutor asked her. Despite meeting each other for the first time, the type of conversation that the two had with each other during the very beginning of the session greatly affected the overall outcome.
Works Cited
Newkirk, Thomas. “The First Five Minutes: Setting the Agenda in a Writing Conference.” Robert W and Jacob S Blummer. The Longman Guide to Writing Center Theory and Practice. New York: Pearson Longman, 2008. 302-315.
North, Stephen M. "The Idea of a Writing Center." Barnett, Robert W and Jacob S Blummer. The Longman Guide to Writing Center Theory and Practice. New York: Pearson Longman,2008. 63-78.
North, Stephen M. "Revisiting“The Idea of a Writing Center.”Barnett, Robert W and Jacob S Blummer. The Longman Guide to Writing Center Theory and Practice. New York: Pearson Longman, 2008. 75-91.